Privacy Policy
- Introduction
• Overview of the company’s commitment to data privacy and security.
• The purpose of the privacy policy (to inform users about the collection, use, and protection of their data). - Information We Collect
• Personal Data: Information users provide (e.g., name, email, phone number, business details).
• Technical Data: Information collected from using IT services (e.g., IP addresses, system logs, device IDs, usage data).
• Cookies and Tracking Data: Use of cookies, web beacons, and tracking technologies on the company’s websites and applications.
• Customer Data: Any data that clients provide when using the company’s IT services (e.g., cloud storage, managed IT services). . How We Use Collected Information
• Service Delivery: To provide IT services, including system support, infrastructure management, cloud services, and software development.
• Improvement of Services: To analyse usage data to improve the company’s services, security, and infrastructure.
• Client Support: To communicate with users about troubleshooting, support tickets, or technical advice.
• Security Purposes: To monitor, protect, and detect threats or breaches in company systems and networks.
• Compliance: To ensure compliance with legal obligations and industry standards.Sharing of Information
• Third-Party Service Providers: Sharing information with trusted third-party vendors for services such as cloud hosting, data backups, software development tools, or payment processing.
• Legal Compliance: Disclosure of data if required by law or in response to valid legal requests (e.g., court orders, government inquiries).
• Business Transfers: In the event of mergers, acquisitions, or asset sales, customer data may be transferred to the new entity.
• Client Data: Clarification that customer-provided data remains under client ownership, and the company only processes it as per contractual agreements (e.g., managed IT services).Data Security
• Technical Safeguards: Use of encryption, firewalls, and access controls to protect data from unauthorized access or breaches.
• Operational Security: Continuous monitoring of IT systems, security audits, vulnerability testing, and employee training on data privacy.
• Incident Response: Protocols for responding to data breaches, including notifying affected individuals and regulatory bodies as required.- Data Retention
• Retention Period: Information is retained for as long as necessary to fulfil service obligations or comply with legal requirements.
• Customer Data: Clarification on how long client data is stored after service termination and procedures for securely deleting or returning data upon request. - Your Rights Regarding Data
• Access and Rectification: Right to access, update, or correct personal data held by the company.
• Erasure: Right to request deletion of personal data, subject to legal or contractual obligations.
• Data Portability: Right to receive personal data in a structured, machine-readable format and transmit it to another controller.
• Opt-Out: Right to opt-out of marketing communications or data collection for non-essential purposes. - Cookies and Tracking Technologies
• Types of Cookies: Essential cookies for IT system performance, analytics cookies for performance monitoring, and optional cookies for user experience personalization.
• Management: How users can control or disable cookies in their browser settings. Third-Party Links and Services
• The company may link to third-party websites or use third-party services (e.g., cloud hosting, external software). The company is not responsible for these entities’ privacy practices.International Data Transfers
• Cross-Border Data Transfers: Explanation of how customer or employee data may be transferred across borders, especially if the IT company operates internationally or uses cloud services.
• Data Transfer Safeguards: Use of appropriate safeguards (e.g., standard contractual clauses, data protection agreements) to ensure lawful cross-border transfers of data.Children’s Privacy
• Policy stating that services are not intended for children under 13 (or applicable age as per local law), and the company does not knowingly collect data from minors.- Compliance with Legal and Regulatory Standards
• The company’s adherence to data privacy regulations such as GDPR (General Data Protection Regulation), CCPA (California Consumer Privacy Act), HIPAA (if handling health-related data), or other industry-specific regulations. - Changes to the Privacy Policy
• Notification of changes to the privacy policy and how users will be informed (e.g., email notifications or posting changes on the website). Contact Information
• Details for users to contact the company regarding privacy concerns, data requests, or further inquiries.
• Include email address, mailing address, and possibly a phone number or data protection officer contact.
About Company
eMpulse is a boutique business services provider offering high quality services at competitive pricing for emerging enterprises across the globe. We are a one-stop-shop that helps enterprises maximize profits, improve EBITDA and equity valuation. Our value offering is enabled through a planned methodology and approach best suited for emerging enterprises across various industry verticals, and from locations around the world.
Get in Touch
Bengaluru
26, Mission Road (12/7 Lalbagh Road) Bengaluru, Karnataka, 560027.
Mysuru
eMpulse Research and Data Analytics (I) Pvt. Ltd Rajarajeshwari Nagar, Mysore, Karnataka, 570022.
